Support And After Implementation Maintenance

It's not all over after a successful ERP implementation. You will surely need a maintenance contract and after implementation support. And this could cost you about 8% - 15% yearly from the total project price. This is a significant expense and a manager should make the appropriate steps to minimize it. It is good at the beginning of the implementation, an ERP team to be formed. These guys should participate actively in the project, so draw on ERP consultants' experience. This way they will be able to solve some of the basic problems with the system which may add up to about 65% from all cases and issues that would appear. This will probably save you a lot of money every year. Also the communication between your ERP department and your ERP vendor's support department will be quite more effective and productive. Think about this.

 



 

 

Did You Know:

Support expences could amount up to 15% of total costs yearly.